Guidance on Patient Confidentiality System

Question: Discuss about the Guidance on Patient Confidentiality System. Answer: Introduction: The New South Wales Mental Act has defined and addressed issues of non compliance and confidentiality of patients dignity and respect is upheld. The Act addresses the issues in order to ensure mental care offered is community based (Lamont, Brunero and Sharma, 2016). The Act stipulates the following issues in the processing of ensuring high levels of compliance and confidentiality. There should be politeness in therapeutic relationship. This requires physiotherapist engagement with a patient should have high degree of humbleness and politeness to the patient to create openness between him/her and the patient. This involve asking question and listening keenly to the patient without ignorance or shouting to the patient to create good environment to the patient which develop trust. Secondly is trust. This is an ethical where the patient needs to have a full confident to the physiotherapist in terms of knowledge sills and intent to provide quality care to the patient. Also the patient ne eds to trust physiotherapist against any kind of exploitation by creating boundaries of confidence between them. Third is respect: There is high need of respect between the physiotherapist and the patient and also to the patient caregivers regardless of any differences on basis of race, ancestry, place of origin, ethic, color, gender identity, age, marital status etc. Lastly is an issue of power. Physiotherapist should ensure the patient and their caregivers fee free to share their problem regardless of the power differences as to the patient and the physiotherapist. In addition the act addresses avoidance of deception in the mental care. All what comes out of physiotherapist should be true to the patient interest to avoid misleading the patient or worsening the condition of the patient (Mearns, 2012). References Mearns, B. (2012). New NHS Constitution could cause conflict with professional guidance on patient confidentiality and the Mental Capacity Act. BMJ, 345(nov13 6), pp.e7630-e7630. Lamont, S., Brunero, S. and Sharma, S. (2016). Application and implications of Mental Health Act 2007 (NSW) certificate use in acute generalist settings. Australian Health Review, 40(2), p.219.